When playing keno games at TAB Australia obviously you need to buy Keno ticket. Keno ticket can be bought at the lottery store near you, at the local pubs, local casinos and clubs that offer Keno TAB games or at Keno.com.au official keno site online in Australia. But keno ticket has a validity period to either reinvest into a game of keno or redeemed for cash as a winner.
The validity of Keno ticket at TAB Australia
In Queensland Keno Ticket may, unless otherwise stated on the game receipt:
(a) be reinvested into a game of Keno within 5 years after the date it is are issued; or
(b) be redeemed for cash within 5 years after the date it is issued
In Victoria Keno Ticket may, unless otherwise stated on the game receipt:
(a) be reinvested into a game of Keno within 6 months after the date it is are issued; or
(b) be redeemed for cash within 6 months after the date it is issued
In ACT & Keno Online:
A Keno Ticket may, unless otherwise stated on the game receipt:
(a) be reinvested into a game of Keno within 12 months after the date it is are issued; or
(b) be redeemed for cash within 12 months after the date it is issued
In NSW Keno Ticket may, unless otherwise stated on the game receipt:
(a) be reinvested into a game of Keno within 13 months after the date it is are issued; or
(b) be redeemed for cash within 13 months after the date it is issued
A retail Keno Ticket and/or Cash Voucher must be redeemed in full either for cash or reinvested into a game of Keno within 12 months of the date of issue, and thereafter becomes an Unclaimed Prize. To redeem an Unclaimed Prize, you complete an Unclaimed Prize form and submit with supporting evidence (for example, an image of your Keno ticket) to your local pub or club. Once submitted, Keno will assess on a case-by-case basis and determine whether you’re eligible to receive a prize based on:
(a) whether the ticket is a winning ticket and
(b) whether the prize has been claimed yet. Payouts resulting from an Unclaimed Prize Claim Form will be paid by cheque.
The games you can purchase on one ticket
The number of games you can purchase on one ticket though depends on your gaming jurisdictions but generally you can play maximum 200 games per ticket including Keno Mega millions, Keno Classic, Keno heads or tails, Keno Kwikpik and Keno Superplay.
To purchase ticket either visit online store at keno.com.au and register as a player or buy at local lottery store or with keno app.
If buying online or with mobile app you need to register a credit card to use with your Keno account> Select my Balance> Select Deposit then Deposit via Card> Enter your credit card information> Enter you Security Number or CVV number (usually found on back of credit card)> Select Add card.
To deposit, select your card and enter the amount you want to deposit. Your credit card deposit will appear in your account immediately.
To buy at the venue physically use the Keno touch terminal. If the Keno Touch terminal does not register your cash, please see your Keno Operator who will be able to retrieve your cash from the terminal.
To cancel a ticket, you take the ticket to the Keno cashier and hand it to your Keno Operator before the game on your ticket commences. A ticket can only be cancelled at a Keno Venue, on the day of purchase, and prior to the drawing of the first number of the applicable game. If you have more than one game on your ticket, you can still cancel your ticket for remaining games before the remaining games have commenced.
Once you’ve purchased a game of Keno, you’ll receive a receipt/ticket that details all you need to know about the Keno ticket you’ve just purchased.
The ticket will tell you:
- The numbers you’ve selected, displayed on the Keno game grid
- The number of games you’re playing for, and exactly which draw numbers you’re playing Keno on
- How many numbers you’ve picked
- How much you’ve spent per game
- How much your ticket costs in total
Where and when can you check your Keno ticket?
You can check your ticket while in-venue to see if you’ve won by scanning the ticket at the Keno Cashier or Keno Touch machine once all games on your ticket have ended.
Alternatively, you can check your results via the Keno App or www.keno.com.au under the ‘Check Results’ tab. Results are available on the Keno website or by scanning your ticket via the Keno App immediately following the end of the game. The results displayed are for draws which occurred between approximately 4am on the date selected and 4am the next day.
In Queensland, there is a 24 hour delay on results appearing on keno.com.au due to current regulations.
Wanna know how to check your keno ticket to know if you are a winner, then read our next post.